February 16, 2011 11:56 PM
 
 
Frequently asked questions (also please refer to our wedding stationery guide)
1. What are your office hours?
> Weekdays from 09h00 - 16h00 (last appointment at 15h00)
> Every second weekend from 09h00 - 13h00 (last appointment at 12h00)
2. Do you charge a consultation fee?
> Yes, we do charge a consultation fee of R100.00 during the week and R150.00 on weekends.

3. Do you have a pricelist?
> We do not have a pricelist, because we have a huge variety of stationery.
> Prices also depend on a number of things, like ribbon, embellishments, types of paper, types of printing. We do a custom quote for each job.
> We prefer to design according to your budget.

4. Do you charge a design fee if i choose one of your existing designs?
< Yes, we do charge a design fee, because we need to do the layout with your wording and redraw the map to your venue.
5. What are your lead times?
< Depending on the quantity of invitations, normally 15-20 working days.
6. Can you do rush jobs?
< Yes, of course! We do however charge a 10% rush fee.

7. Can your designs be printed in different colours on different papers?
< Yes, sure. Most of our designs can almost be printed in any paper and in almost any colour.

8. Do you require a deposit?
< Yes, we require a 50% deposit upon placing the order and the balance when you collect.
9. Are your quotation quantity sensitive?
< Yes, any changes will affect price and will be re-quoted.
10. Do you have a courier service available?
< Yes, please contact us for a delivery fee to your area.
 
Copyright © 2008 BlackCoco Designs
While every care has been taken to ensure the accuracy of the information on this site, neither BlackCoco Designs nor its employees will accept responsibility or liability for the validity of any information obtained from this site. Site designed and maintained by BlackCoco Designs. Tel: +27 (0) 82 324 2291
angelique at blackcoco dot co dot za
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